Returns & Exchanges
At Stila Cosmetics, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of new or gently used items purchased from our website within 30 days of delivery.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid USPS shipping label provided via email.
Pack Your Items
Securely pack the products in their original packaging, ensuring all caps are tightened and the printed return slip is included inside the box.
Ship and Track
Drop off your package at any authorized USPS location; you will receive a confirmation email once your refund has been processed, typically within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing